/* RESET */
        * {
            box-sizing: border-box;
            margin: 0;
            padding: 0;
        }

        body {
            font-family: 'Rubik', sans-serif;
            background-color: #f5f5f5;
            color: #000;
        }

        /* CONTENEDOR GENERAL */
        .hz-libro-container {
            display: flex;
            min-height: 100vh;
        }

        /* ASIDE IZQUIERDO */
        .hz-libro-aside {
            width: 290px;
            background-color: rgb(40, 88, 177);
            color: white;
            padding: 40px 25px;
            display: flex;
            flex-direction: column;
            justify-content: center;
        }

        .hz-libro-aside h2 {
            font-size: 22px;
            margin-bottom: 10px;
        }

        .hz-libro-aside p {
            font-size: 14px;
            margin-bottom: 20px;
        }

        .hz-libro-aside ul {
            list-style: none;
            padding: 0;
        }

        .hz-libro-aside li {
            font-size: 13px;
            margin-bottom: 10px;
        }

        .hz-libro-aside i {
            color: #25A5DE;
            margin-right: 8px;
        }

        /* CONTENIDO PRINCIPAL */
        .hz-libro-main {
            flex: 1;
            padding: 40px;
            background-color: #fff;
        }

        /* BARRA DE PROGRESO */
        .hz-wizard-progress {
            display: flex;
            justify-content: space-between;
            align-items: center;
            margin-bottom: 30px;
            border-bottom: 2px solid #e0e0e0;
            padding-bottom: 15px;
            gap: 10px;
            flex-wrap: nowrap;
            /* <--- importante para mantener en una línea */
        }

        .hz-wizard-progress .step {
            font-size: 14px;
            position: relative;
            padding-bottom: 5px;
            color: #999;
            white-space: nowrap;
            /* Para evitar que se corten líneas */
        }

        .hz-wizard-progress .step.active {
            color: #25A5DE;
            font-weight: bold;
            border-bottom: 2px solid #25A5DE;
        }

        /* FORMULARIO GENERAL */
        form {
            width: 100%;
        }

        /* PASOS DEL FORMULARIO */
        .hz-wizard-step {
            display: none;
        }

        .hz-wizard-step[data-step="1"] {
            display: block;
        }

        .hz-wizard-step h3 {
            margin-bottom: 20px;
            font-size: 20px;
            color: #333;
        }

        /* GRID DE CAMPOS */
        .row {
            display: flex;
            flex-wrap: wrap;
            gap: 20px;
        }



        /* CARA 1 */
        .hz-grid-2 {
            display: grid;
            grid-template-columns: repeat(2, 1fr);
            gap: 20px;
            margin-bottom: 20px;
        }

        .hz-grid-3 {
            display: grid;
            grid-template-columns: repeat(3, 1fr);
            gap: 20px;
            margin-bottom: 20px;
        }

        .form-group {
            display: flex;
            flex-direction: column;
        }




        /* CAMPOS ESTÁNDAR */
        .form-group {
            flex: 1 1 48%;
            display: flex;
            flex-direction: column;
        }

        .form-group label {
            font-weight: bold;
            margin-bottom: 6px;
            font-size: 14px;
        }

        .form-group input,
        .form-group select,
        .form-group textarea {
            padding: 10px 12px;
            font-size: 14px;
            border: 1px solid #ccc;
            border-radius: 6px;
            outline: none;
            transition: border-color 0.2s;
        }

        .form-group input:focus,
        .form-group select:focus,
        .form-group textarea:focus {
            border-color: #25A5DE;
        }

        /* BOTONES */
        .hz-wizard-buttons {
            margin-top: 30px;
            display: flex;
            justify-content: space-between;
            align-items: center;
        }

        .btn-next,
        .btn-submit,
        .btn-back {
            background-color: #25A5DE;
            color: #fff;
            padding: 10px 25px;
            border: none;
            border-radius: 30px;
            font-size: 15px;
            cursor: pointer;
            transition: background-color 0.3s;
            text-decoration: none;
            display: inline-block;
        }

        .btn-next:hover,
        .btn-submit:hover,
        .btn-back:hover {
            background-color: #1b7fb1;
        }

        .btn-submit:disabled {
            background-color: #ccc;
            cursor: not-allowed;
        }

        /* BOTÓN ENLACE */
        .btn-back {
            background-color: transparent;
            color: #666;
            border: none;
            padding: 0;
            font-size: 14px;
        }

        /* TEXTAREA AJUSTADO */
        textarea {
            resize: vertical;
            min-height: 100px;
        }

        /* RESPONSIVE */
        @media (max-width: 768px) {

            .hz-grid-2,
            .hz-grid-3 {
                grid-template-columns: 1fr;
            }

            .hz-libro-container {
                flex-direction: column;
            }

            .hz-libro-aside {
                width: 100%;
                text-align: center;
            }

            .hz-libro-main {
                padding: 20px;
            }

            .form-group {
                flex: 1 1 100%;
            }



            .hz-wizard-buttons {
                flex-direction: column-reverse;
                gap: 10px;
                align-items: stretch;
            }
        }

        .hz-lreclamaciones-container {
            max-width: 1060px;
            margin: 8rem auto 0 auto;
            border: 1px solid #e0e0e0;
            background-color: #fff;
        }


         .hz-banner-servicios {
            position: relative;
            background-color: #1663ac;
            overflow: hidden;
            text-align: center;
            padding: 60px 20px 40px;
        }

        .hz-banner-fondo {
            position: absolute;
            inset: 0;
            background-image: url('/componentes/imagenes/hexagon-trama.webp');
            background-repeat: repeat;
            background-size: auto;
            opacity: 1;
            z-index: 1;
        }

        .hz-banner-contenido {
            position: relative;
            z-index: 2;
        }

        .hz-banner-texto {
            color: #ffffff;
            font-size: 1.6rem;
            font-weight: 500;
            margin: 0;
        }

        /* Estilo para mensajes de error */
       .error-message {
    color: #dc3545;
    font-size: 0.875rem;
    margin-top: 0.25rem;
    display: none;
}

        /* Estilo para campos con error */
        .form-control.error,
        .form-check-input.error {
            border-color: red;
        }

        /* Estilo para botones deshabilitados */
        .btn:disabled {
            background-color: #cccccc;
            cursor: not-allowed;
        }

        /* Estilo para botones habilitados */
        .btn:not(:disabled) {
            background-color: #25A5DE;
            cursor: pointer;
        }

        /* Mejoras para el CAPTCHA */
        .captcha-container button {
            background: none;
            border: 1px solid #ddd;
            border-radius: 4px;
            cursor: pointer;
        }

        .captcha-container button:hover {
            background-color: #f5f5f5;
        }

        .error-message {
            color: #dc3545;
            font-size: 0.875rem;
            margin-top: 0.25rem;
        }

        .form-control.error,
        .form-check-input.error {
            border-color: #dc3545;
            background-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 12 12' width='12' height='12' fill='none' stroke='%23dc3545'%3e%3ccircle cx='6' cy='6' r='4.5'/%3e%3cpath stroke-linejoin='round' d='M5.8 3.6h.4L6 6.5z'/%3e%3ccircle cx='6' cy='8.2' r='.6' fill='%23dc3545' stroke='none'/%3e%3c/svg%3e");
            background-repeat: no-repeat;
            background-position: right calc(0.375em + 0.1875rem) center;
            background-size: calc(0.75em + 0.375rem) calc(0.75em + 0.375rem);
        }

        .form-control.error:focus,
        .form-check-input.error:focus {
            box-shadow: 0 0 0 0.25rem rgba(220, 53, 69, 0.25);
        }